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The State of AI in Customer Operations

Sat, Jun 13

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Backyard

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The State of AI in Customer Operations
The State of AI in Customer Operations

Time & Location

Jun 13, 2026, 4:00 PM – 7:00 PM

Backyard, 53/23, 3rd Main Road, Gandhi Nagar, Adyar, Gandhi Nagar, Adyar, Chennai, Tamil Nadu 600020, India

About the event

AI is no longer a roadmap item. It is already rewriting how support, success, and experience teams operate, what they measure, and what customers expect.


Circa is gathering for CS and CX professionals in Chennai, sponsored by SupportWire. For thier first volume, they are bringing together leaders who are living this shift to cut through the hype and talk about what is actually working, what is breaking, and where customer operations goes next.


Event By: Skcript x Circa


​👥On the panel:

1. Rathna Kumar, Global Director of Sales Development, Customer Success & Account Management at Murf AI

2. Vanajakkshi Nagharajun, Director of Customer Experience at LTM


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